Privacy Policy
Last updated: September 25, 2025
Contact Information
SecureNet
23 Anexartisias Avenue
3040 Limassol, Cyprus
Phone: +357 25 763 492
Our Commitment to Data Protection
At SecureNet, protecting your privacy is a fundamental responsibility. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our cybersecurity services. We are committed to compliance with the General Data Protection Regulation (GDPR) and all applicable data protection laws in Cyprus and the European Union.
We understand the sensitive nature of cybersecurity work and the importance of maintaining confidentiality. This policy reflects our dedication to transparency about our data practices and your rights regarding your personal information.
Information We Collect
Information You Provide Directly
When you interact with our website or request our services, we may collect the following information:
- Contact Information: Your name, email address, phone number, and company name when you fill out contact forms or request consultations.
- Service Inquiry Details: Information about your security needs, business type, and specific concerns or questions you raise.
- Communication Records: Correspondence history, including emails and notes from phone conversations when you interact with our team.
- Account Information: If you create an account for ongoing services, we collect credentials and preferences.
Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies:
- Technical Data: IP address, browser type and version, operating system, device information, and screen resolution.
- Usage Data: Pages visited, time spent on pages, links clicked, navigation paths, and referring websites.
- Location Data: Approximate geographic location based on IP address.
- Analytics Information: Data collected through Google Analytics and similar tools to understand site performance and user behavior.
How We Use Your Information
Providing and Improving Our Services
We use your information to respond to inquiries, deliver requested cybersecurity services, communicate about projects, and improve our service offerings based on user needs and feedback.
Website Optimization
Technical and usage data helps us understand how visitors interact with our website, identify technical issues, optimize performance, and enhance user experience.
Security and Fraud Prevention
We analyze patterns to detect and prevent fraudulent activities, protect against security threats, and maintain the integrity of our systems and services.
Marketing Communications
With your consent, we may send informational emails about our services, security insights, and industry updates. You can opt out at any time through unsubscribe links in our emails.
Legal Compliance
We process data as necessary to comply with legal obligations, respond to lawful requests from authorities, and protect our legal rights.
Legal Basis for Processing: We process your personal data based on legitimate interests (providing services, improving our website), contractual necessity (fulfilling service agreements), legal obligations, and your explicit consent where required.
Data Protection and Security Measures
As a cybersecurity company, we implement industry-leading security measures to protect your personal information:
Encryption
All data transmitted between your browser and our servers is encrypted using TLS/SSL protocols. Sensitive data at rest is encrypted using industry-standard algorithms.
Access Controls
We implement strict access controls ensuring only authorized personnel can access personal data, limited to what is necessary for their role.
Secure Storage
Data is stored on secure servers with regular security audits, backup systems, and disaster recovery protocols to prevent data loss.
Continuous Monitoring
Our systems are continuously monitored for suspicious activities, unauthorized access attempts, and potential security vulnerabilities.
Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Contact form inquiries are typically retained for 2 years, while client project data may be retained longer based on contractual requirements.
Information Sharing and Third Parties
We do not sell your personal information. We may share your data only in the following limited circumstances:
- Service Providers: We work with trusted third-party providers for website hosting, analytics (Google Analytics), email services, and payment processing. These providers are contractually bound to protect your data and use it only for specified purposes.
- Business Transfers: If SecureNet is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with notice provided to affected users.
- Legal Requirements: We may disclose information when required by law, in response to valid legal processes, to protect our rights and property, or to ensure the safety of our users and others.
- With Your Consent: We may share information with additional parties when you provide explicit consent for such sharing.
Your Rights Under GDPR
As a data subject under GDPR, you have the following rights regarding your personal information:
Right to Access
You can request copies of your personal data and information about how we process it.
Right to Rectification
You can request correction of inaccurate or incomplete personal information.
Right to Erasure
You can request deletion of your personal data under certain circumstances (subject to legal retention requirements).
Right to Data Portability
You can request your data in a structured, commonly used, machine-readable format for transfer to another service.
Right to Object
You can object to processing based on legitimate interests or for direct marketing purposes.
Right to Restrict Processing
You can request limitation of how we process your data under certain circumstances.
To exercise any of these rights, please contact us through our contact page or reach out directly. We will respond to your request within one month as required by GDPR. You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection if you believe your data protection rights have been violated.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features.
- Disable cookies through your browser settings (see our Cookie Policy for more details).
- Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by prominently posting a notice on our website or by sending you an email if you have provided your contact information. The "Last updated" date at the top of this policy indicates when it was most recently revised. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we handle your information, please contact us:
SecureNet - Data Protection Officer
23 Anexartisias Avenue, 3040 Limassol, Cyprus
Phone: +357 25 763 492